FAQ

Q) After I order, how long will it take for the strap to arrive?

A) Our estimate is 3-4 weeks. This can vary based on the number of orders in the queue.

 

Q) Why does it take so long?

A) We sell a spectacular product and therefore, we have a long order queue. Every item is made entirely by hand by Daniel and his small team in Tennessee. Sit back and realize that a one-of-a-kind, exclusive product is being made especially for you. Bask in the glory.

 

Q) Do you have a warranty?

A) We are so confident in our product that we promise to repair any DBC product free of charge. (Valid for up to 2 years)

 

Q) What is your return policy?

A) Custom products may not be returned unless we did not properly follow your instructions. Ready-to-wear products may be returned. Buyer will be charged a $15 restocking fee.